Privacy Policy

Effective 2026-08-20 · Last updated 2026-08-20

1. Introduction

Welcome to Human Paths.

Human Paths (“Human Paths,” “we,” “our,” or “us”) is an administrative technology platform that helps individuals request information, organize information they choose to provide, and facilitate administrative communications related to healthcare evaluation processes.

We are committed to protecting your privacy and handling your Personal Information responsibly, transparently, and in accordance with applicable law.

This Privacy Policy explains how we collect, use, disclose, and safeguard Personal Information when you visit our website, communicate with us, or use our Platform.

This Privacy Policy applies only to Personal Information.

If you provide information that qualifies as Consumer Health Data under applicable law, that information is governed by our Consumer Health Data Privacy Policy, which supplements this Privacy Policy.

2. Scope

This Privacy Policy applies to:

• our website;
• online forms;
• SMS communications;
• email communications;
• customer support interactions;
• appointment coordination;
• administrative communications; and
• other services provided through the Human Paths Platform.

This Privacy Policy does not govern medical treatment provided by independent healthcare professionals.

Healthcare providers remain independently responsible for their own privacy practices and legal obligations.

3. Information We Collect

Depending on how you interact with the Platform, we may collect:

Personal Identifiers

Examples include:

• name;
• telephone number;
• email address;
• mailing address;
• date of birth;
• country or state of residence.

Communication Information

Including:

• messages sent through our website;
• SMS communications;
• emails;
• customer support inquiries; and
• appointment requests.

Technical Information

Such as:

• IP address;
• browser type;
• operating system;
• device identifiers;
• referring pages;
• pages visited;
• session information;
• cookies and similar technologies.

Information You Choose to Provide

You may voluntarily provide additional information through forms or communications.

If that information qualifies as Consumer Health Data, it is governed by our Consumer Health Data Privacy Policy.

4. How We Use Personal Information

We use Personal Information to:

• respond to inquiries;
• provide requested information;
• facilitate administrative communications;
• coordinate appointments or evaluations;
• operate and improve the Platform;
• authenticate users;
• protect Platform security;
• comply with legal obligations;
• detect fraud or misuse;
• maintain compliance records; and
• communicate with you regarding services you have requested.

We do not sell Personal Information.

5. Artificial Intelligence

Human Paths uses artificial intelligence solely to facilitate authorized administrative activities.

AI-assisted functions may help:

• organize information you choose to provide;
• facilitate communications;
• answer administrative questions;
• assist with scheduling;
• improve administrative efficiency.

Artificial intelligence does not:

• provide medical advice;
• diagnose medical conditions;
• recommend treatment;
• determine treatment eligibility; or
• make Clinical Decisions.

All Clinical Decisions remain exclusively the responsibility of licensed healthcare professionals.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• maintain website functionality;
• improve user experience;
• analyze website performance;
• remember preferences;
• support security.

For additional information, please review our Cookie Policy.

7. When We Share Information

We may share Personal Information with:

Service Providers

Including providers that assist with:

• cloud hosting;
• communications;
• SMS delivery;
• analytics;
• customer support;
• information security;
• technology infrastructure.

Service providers may process information only as necessary to provide contracted services.

Healthcare Providers

Where you request evaluation or related administrative services, we may facilitate the transmission of information to licensed healthcare professionals participating in your evaluation process.

Healthcare professionals independently determine how they use information for clinical purposes.

Legal Requirements

We may disclose information when required to:

• comply with applicable law;
• respond to lawful legal process;
• protect legal rights;
• prevent fraud;
• protect safety.

8. International Data Transfers

Human Paths may process information in the United States or other jurisdictions where our service providers operate.

Where required, we implement appropriate safeguards for international transfers.

9. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• access Personal Information;
• request correction;
• request deletion;
• obtain a copy of your information;
• object to certain processing;
• withdraw consent where applicable.

Requests may be submitted using the contact information provided in the “Contact Us” section.

Additional rights relating to Consumer Health Data are described in our Consumer Health Data Privacy Policy.

11. Data Retention

We retain Personal Information only for as long as reasonably necessary to:

• provide requested services;
• comply with legal obligations;
• resolve disputes;
• maintain compliance records;
• enforce our agreements.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

12. Children’s Privacy

The Platform is intended for adults.

We do not knowingly collect Personal Information directly from children under the age permitted by applicable law without appropriate authorization.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of third parties.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the Effective Date shown at the beginning of this Policy.

15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, you may contact us at:

Human Paths

Email: privacy@humanpaths.com

Website: https://www.humanpaths.com

By using the Platform, you acknowledge that you have had the opportunity to review this Privacy Policy.